FAQ
CONTAINERS & PRODUCTS
What types of shipping containers do you offer?
We offer a diverse selection including standard 20-foot and 40-foot containers, high cube containers, open-top containers, refrigerated containers, flat rack containers, and related accessories. Browse our full inventory in the Shop section.
Are your containers new or used?
We offer both new and used containers to cater to different budgets and quality preferences. New and one-trip containers offer the highest quality, while used containers provide a cost-effective alternative with varying condition grades clearly listed on each product page.
What does a shipping container cost?
Pricing depends on market conditions, container size, and grade. Generally, used containers start from around $850, cargo-worthy containers from around $2,000, and new or one-trip units from around $2,100 and above. Current pricing is listed on each product page and is subject to change based on availability and market conditions.
Can I customize my container?
Yes. We provide modification options including paint, shelving, additional doors, insulation, and other customizations. Contact us to discuss your specific requirements and we will provide a custom quote.
Can shipping containers catch fire?
The exterior structure of a shipping container is marine-grade steel, which provides structural integrity in the event of a fire. The interior flooring is typically marine-grade plywood, which may sustain interior damage in a fire event. The steel structure itself is designed to withstand significant conditions.
Why buy a shipping container?
Shipping containers are a cost-effective, durable, and mobile alternative to traditional storage or construction solutions. They are ideal for secure storage, freight transport, modified offices, cabins, workshops, and more. Buying or hiring a container is one of the most practical solutions for additional space or transport needs.
SHIPPING & DELIVERY
How long does delivery take?
Processing time is 1 to 3 business days for in-stock units. Once dispatched, regional deliveries typically arrive within 2 to 5 business days and long-distance or cross-country deliveries may take 5 to 10 business days. Total estimated delivery time is generally 4 to 8 business days depending on your location.
How much does shipping cost?
We offer a flat rate shipping fee of $450.00 for standard freight delivery throughout the contiguous United States, regardless of equipment size or location. Additional charges may apply for residential delivery, special handling, or remote locations.
Do you deliver nationwide?
Yes. We deliver throughout the contiguous United States. Orders to Alaska, Hawaii, and remote locations may require additional approval and shipping charges.
Can I pick up my container instead of having it delivered?
Yes. Customers may request depot pickup from a nearby freight terminal as an alternative to direct delivery. Contact us to arrange this option and we will coordinate accordingly.
PAYMENT & ORDERING
What payment methods do you accept?
We accept Bank Wire Transfer as our primary payment method for equipment purchases. Please contact us when placing your order for full payment instructions and details.
How do I place an order?
You can add products to your cart and proceed to checkout on our website, or contact us directly to request a quote. Once payment is received and cleared, your order will be confirmed and freight will be scheduled.
Can I visit your location?
We welcome visits to our physical location by appointment. Please contact us in advance to arrange a visit and we will be happy to assist you.
RETURNS & WARRANTY
What is your return policy?
We accept return requests within 30 calendar days of delivery for eligible unused and unmodified equipment. Please see our full Return and Refunds Policy for complete details and eligibility requirements.
Do your containers come with a warranty?
Yes. New and one-trip containers include a 12-Month Limited Structural Warranty. Used wind and water tight containers include a 30-Day Limited Functional Warranty. As-Is or cargo-worthy units are sold without warranty unless otherwise specified. Please see our full Warranty Policy for details.
SUPPORT
How can I contact Platinum Port Containers?
Phone: +1 (614) 654-6659
Email: Sales@platinumportcontainers.com
Address: 2200 Lockbourne Rd Columbus, OH 43207
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (Eastern Time)
We aim to respond to all inquiries within 1 to 2 business days.
Last updated: June 21, 2026

